Support for The Internet Solution
It is our goal to provide you with the highest level of support possible. To
better serve you, we have created this knowledge base that addresses almost every
support issue that could possibly arise. Please take a look through the outline
on the left, and see if you can find the answer to your question. If you get stuck,
feel free to submit the easy to use support form on the right, or to contact us
by telephone at 800-959-6597.
The Internet Solution:
Commercial Internet Solutions, Inc.
9051 Watson Rd #318
St Louis, MO 63126
Organize your site: Break your site
up into several sections. Use the home page to provide a brief overview of what
you have to offer. With a little bit of text you can communicate everything that
visitors might find on your site. Use additional pages to provide more details
about products, services and other information that can be found on your site.
Create a professional
When you are finished be sure to check the following list.
- No blank pages
- No blank images
- Remove any under construction signs
- Check your spelling
Clearly explain what you do:
Visitors to your site may have no idea of what you have to offer. Make sure to
quickly describe what you have to offer. When you look at your home page,
pretend that you are visiting this site for the first time.
Make your site easy to read:
Most people that come to your site will not want to read a lot of information.
The typical internet user scans pages looking for information. Use bolded
paragraph titles to give visual clues as to the details of paragraphs.
Let visitors know how to
contact you: Make sure that your contact information (phone numbers fax
numbers, email, mailing addresses) is easily accessible from any page on your
site. Use the footer settings to place this information on every page.
Use contact forms to
collect information: Feedback/Contact forms allow you to collect
information from visitors to your site. Use the form to prompt them for
information that you will need to provide them with the information that they
are looking for.
No Blank Pages or Images: Make
sure that the appearance of your site is complete. Even if you are still working
on areas of your site you can provide enough information to make the page look
complete. Visitors will not know what you may be adding more information later.
Keep your site up to date: If
you have information such as events or promotions that change over time, make
sure that you update your web site to match. You can also change information on
your site to give visitors a reason to come back.